Privacy Policy
Effective Date: 04/08/2025
Alphractal Inc. (“Alphractal”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, platform, and services.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide
Name, email address, company name, and billing details when you register or subscribe.
Communications via support or contact forms.
b) Automatically Collected Information
IP address, browser type, device type, operating system, referring URLs, and usage data.
Analytics data such as pages visited, session duration, and interactions.
c) From Third Parties
Data enrichment platforms and payment providers (e.g., Stripe).
2. How We Use Your Information
We use your data to:
Provide and improve our services.
Personalise your experience on the platform.
Communicate with you (e.g., updates, support, newsletters).
Comply with legal obligations.
Prevent fraud and ensure platform security.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyse usage patterns. You can manage cookie preferences in your browser settings.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Service providers (e.g., hosting, analytics, payment processors).
Legal authorities when required by law.
Business partners under NDA or agreement when necessary for service delivery.
5. Data Storage & Security
We store your data on secure servers. All transmissions are encrypted (HTTPS). We implement administrative and technical measures to protect against unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your personal data.
Object to processing or request data portability.
Withdraw consent at any time.
Requests can be submitted via email: privacy@alphractal.com
8. International Transfers
As a US-based company, we may transfer your data to and store it in the United States or other countries. We ensure appropriate safeguards under applicable laws, such as the EU Standard Contractual Clauses.
9. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and material changes will be communicated via email or site notice.
11. Contact Us
For any questions or concerns about this Privacy Policy:
📧 privacy@alphractal.com
📧 support@alphractal.com
🏢 Alphractal Inc. – 651 N Broad St, Suite 206, Middletown, DE 19709, USA